Privacy Policy

1. Who we are

Cannatract LLC is the data controller responsible for your personal information. If you have questions about this policy or how we handle your data, contact us at privacy@cannatract.com or call +1 360-205-1767.

2. Information we collect

We collect the following categories of information:

• Information you provide. Name, email address, phone number, company name, and the contents of any message, form submission, or inquiry you send us.
• Conversation data. Messages and, where you consent, voice interactions you have with our AI assistant, used to respond to and improve our services.
• Usage and device data. IP address, browser type, device identifiers, pages visited, referring URLs, and interaction timestamps, collected automatically through cookies and similar technologies.
• Cookie data. Preferences and identifiers stored on your device. See our Cookie Policy for details.

We do not knowingly collect information from children under 16, and our services are not directed to children.

3. How we use your information

We use personal information to:

• Respond to inquiries, schedule calls, and provide our services;
• Operate, maintain, secure, and improve our website and AI tools;
• Send service communications and, with your consent, marketing updates;
• Analyze usage trends and measure the effectiveness of our content;
• Detect, prevent, and address fraud, abuse, and security issues;
• Comply with legal obligations and enforce our agreements.

4. Legal bases for processing

Where the EU/UK General Data Protection Regulation applies, we process your data on the basis of: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with legal obligations. You may withdraw consent at any time.

5. How we share information

We do not sell your personal information. We share it only with:

• Service providers who process data on our behalf — for example hosting, analytics, email delivery, customer-messaging, and AI processing vendors — under contracts that require them to protect it;
• Professional advisors such as lawyers, auditors, and insurers where necessary;
• Authorities when required by law, legal process, or to protect rights, safety, and property;
• A successor entity in connection with a merger, acquisition, or sale of assets.

6. Data retention

We keep personal information only for as long as necessary to fulfill the purposes described here, including legal, accounting, or reporting requirements. When data is no longer needed, we delete or anonymize it.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or port your data; to object to or restrict certain processing; and to withdraw consent. Residents of California (CCPA/CPRA) have the right to know, delete, correct, and opt out of the “sale” or “sharing” of personal information, and not to be discriminated against for exercising those rights. To make a request, email privacy@cannatract.com. We will verify and respond within the timeframes required by law.

8. International transfers

We are based in the United States and may process data there or in other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses for cross-border transfers.

9. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-party links

Our site may link to third-party websites and services we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Your continued use of our services after changes take effect constitutes acceptance.

12. Contact us

Cannatract LLC · privacy@cannatract.com · +1 360-205-1767